Welcome to Quo Support Centre
In the Support Centre you should find the answers you are looking for. If not, then please contact us.
To get you going with Quo the best place to start is the “Getting Started Guide”.
If what you are looking for is not in the Getting Started Guide please go to one of the following sections:
Frequently Asked Questions
Click on the + icon to view the answer.+ Does Quo work on Windows 10
+ Why do my maps have a red or pink overlay?
+ Deactivation/'Activate 35 No Activations Left' or 'Activate 50 Data is Corrupted' error?
+ How do I activate my maps?
+ How do I backup my maps or transfer them to another computer?
+ Can I download previous purchases?
+ I have forgotten my password, help?
+ Map, Altitude and Search information is missing
+ Direct X error trying to view maps in 3D Tool
+ Microsoft .net error
+ Maps not working on Endura Quo MobileXT
+ Activate 20 / Activate 30 Result is empty
+ No maps are loaded
+ Purchased maps under multiple email addresses
+ Maps not working/showing after updating Quo v2
+ Activate 20 error_WrongUniqueKey
+ Maps not Activated after entering activation details
+ Activation Codes
+ Map Symbols / Map Legend
+ Windows 10 Activation Failing/Not Responding
For the Quo MobileXT updates you will need to unzip the file first, you will then need to run the .qs2 file installer.
(updates must be done in order(if you have 2.1.7 already installed you only need to do map updates)). Software Update 2.1.2
Software Update 2.1.7
2013 Map Update
2014 Map Update
2015 Map Update
2016 Map Update
Click on the + icon to view the How To Guides.+
Click on the + icon to view the Video Tutorials.+
Support & Hire Devices Return: Mapyx Ltd., PO Box 9203, Wimborne, BH21 9HW.
Head Office: Mapyx Ltd., Innovation Centre, University of Exeter, Rennes Drive, Exeter, Devon, EX4 4RN.
All rights reserved 2006-2017.